We currently ship to all 50 states in the USA.

Processing Time

Order Processing: Orders are processed within 1-3 business days (Monday through Friday, excluding holidays) from the time your payment is confirmed. This allows us to carefully prepare and package your desserts to ensure they arrive in the best possible condition. 

Order Changes: If you need to change or cancel an order, please contact us immediately at [email protected]. Once an order has been processed or shipped, it cannot be modified or canceled. 

Order Tracking: Once your order has shipped, you will be provided with a tracking number. You can use this number to track your package. 

Lost or Damaged Packages: If your package is lost in transit, please reach out to us at [email protected]. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund. Damaged Items: If your items arrive damaged, please email us immediately with photos of the damage, your order number, and any other relevant details. We will promptly address the issue by offering a replacement or refund. 

Incorrect Shipping Information: Please double-check your shipping information when placing an order. We cannot be held responsible for packages delivered to the wrong address due to incorrect or incomplete shipping information provided by the customer. If a package is returned to us due to an incorrect address, we will reach out to you for an updated address and reship the package at your expense. If you have any further questions about our shipping or return policies, feel free to contact us at [email protected] or visit our website at death2sugar.com. Thank you for choosing Death2Sugar!